Relaxation Time

Relaxation Time at 1/18 Hamilton Place, Mount Waverley is a popular well-reviewed RnT shop on TNT featuring quality massages and extras in Melbourne's eastern suburbs. Feedback and dynamic graph from TNT reviews, read the full reviews on thenakedtruth.reviews

Communication and customer interaction

• Staff responsiveness is generally fast, particularly noted through WeChat communication.


• Some providers have limited English proficiency.


• Some reports of unsolicited follow-up communication.

Venue location, accessibility, atmosphere and cleanliness

• Easy access via public transport and plenty of parking available.


• Atmosphere described as clean and welcoming, with well-maintained facilities.


• Rooms are generally well-kept, with some featuring mirrors.


• Entry may require ringing a doorbell, depending on the entrance accessed.


• Overall cleanliness is consistently reported as satisfactory.

Facilities and amenities

• Features include a table shower and rooms equipped for nuru massages.


• Discrete entry and exit options are available.


• Showers are available and are routinely offered to customers.


• Some rooms are fitted with a large mirror.


• Some roooms have a couch.


• Quality of towels and massage oils is generally acceptable.


• Background music is mentioned in some reviews.

Providers

• Common provider ethnicity includes Chinese, with a range of ages primarily from early 20s to mid-30s.


• General consistency in personal hygiene across providers is reported positively.

Services and experience

• Standard services includes massage, extras include hand relief, body slides and oral.  Full service is infrequently reported.


• Quality of massage varies, with some providers noted for better techniques than others.


• Engagement levels from providers range from enthusiastic to more mechanical, depending on the individual.


• Doubles sessions have been reported.


• Flexibility in services offered is noted, with some providers accommodating specific requests.

Pricing and extras

• Typical entry costs range from $70 to $80 for one hour, with session lengths commonly lasting 45 minutes to one hour.


• Extras are often priced between $50 to $150.


• Payment methods include cash.

Service flow and timing

• Wait times for both walk-ins and bookings are generally short, typically under 15 minutes.


• Most bookings are honored on time, with few reports of delays.


• Service durations are mostly consistent, with few instances of sessions being cut short.


• Interruptions during service are infrequent.

Overall customer experience

• Noise levels are typically low, with few reports of disturbances from other rooms.


• English language proficiency varies among staff, with some using translation apps to assist communication.


• Overall busyness of the venue does not seem to negatively impact service quality.


• Review sentiment indicates a moderate likelihood of customers returning.

Quotes

• "Fast responses via WeChat made booking easy."


• "The atmosphere is clean and welcoming."


• "Providers are generally friendly and engaging."


• "The nuru massage was a unique experience."


• "Good quality massage, especially for the price."


• "The table shower was a nice addition to the service."


• "I appreciated the attention to cleanliness throughout the venue."


• "Overall, a solid outing with satisfactory service."


• "The privacy levels in the rooms were adequate."


• "I would recommend trying the body slide service."