Ariyasu Korean Massage at 481 North Road, Ormond is a very popular and highly reviewed shop offering Korean therapists providing relaxation massages with optional extras from a rear-entry premises just off North Road, feedback from TNT and local reviews, read the full reviews on thenakedtruth.reviews
Communication and customer interaction
- Staff generally provide effective communication regarding services and pricing.
- Some reviewers noted instances of unclear communication, particularly regarding extras and pricing negotiations.
- There are reports of unsolicited follow-up communication promoting new providers.
Venue location, accessibility, atmosphere and cleanliness
- The venue is located with a discreet rear entrance, easily accessible by car and public transport, with nearby parking options.
- Overall atmosphere is described as clean and well-maintained, however some reviewers mentioned cleanliness issues in specific rooms.
Facilities and amenities
- The shop includes spacious rooms with sinks, and some have showers.
- Quality of towels and massage oils is generally acceptable.
Providers
- Providers are primarily of Asian descent, with a mix of Chinese and Korean nationalities reported.
- Age ranges of providers vary, typically from late 20s to mid-40s.
- General consistency in personal hygiene among providers is noted.
Services and experience
- Standard service includes massage, extras can include hand relief, body slides, oral and full service.
- Engagement levels by providers vary; some are described as enthusiastic while others are perceived as mechanical.
- Overall consistency in service quality varies, with some customers reporting satisfactory experiences while others noted lack of connection or enthusiasm.
Pricing and extras
- Typical entry costs range from $55 for 30 minutes to $80 for 60 minutes.
- Extras commonly cost between $50 and $150.
- Payment methods generally include cash, with some reviewers mentioning issues with credit card processing.
Service flow and timing
- Wait times for both walk-ins and bookings are generally acceptable, though some reviews mention delays during busy periods.
- Service duration is reported to be mostly consistent, minor reports of sessions being cut short.
- Interruptions during service due to staff answering the door or phone were reported in some cases.
Overall customer experience
- Noise levels are generally low, contributing to a relaxing environment, although some disturbances from other rooms were noted.
- Background music is used in some rooms.
- English language proficiency among staff varies, with some providers using translation apps for better communication.
- Reviewers expressed mixed sentiments regarding their likelihood of returning.
Quotes
- "The venue has a discreet entrance, making it easy to access."
- "The rooms are spacious and well-maintained."
- "Staff were generally friendly and accommodating."
- "The massage was surprisingly good for the price."
- "I appreciated the cleanliness and hygiene practices."
- "The atmosphere was warm and inviting."
- "I would consider returning based on my experience."
- "The variety of services offered was impressive."
- "I found the pricing to be reasonable for the services provided."
- "Overall, a decent experience with room for improvement."