Lissom Massage at Level 1/228 Swan St Richmond, features diverse massage therapists including Aussie and European ladies. Feedback and dynamic graphs from TNT reviews, read the full reviews at thenakedtruth.reviews.
Communication and customer interaction
- Communication is generally described as polite, friendly, and responsive, with some bookings made via text or Twitter direct messages.
- Receptionists are reported as friendly and professional, handling payments and directing clients to rooms efficiently.
- Extras and pricing are usually discussed upfront, often before or at the start of the session.
- Unsolicited follow-up communication has not been reported in the reviews, although one reviewer noted receiving a text reminder about their booking when running late.
Venue location, accessibility, atmosphere and cleanliness
- Located on a busy street.
- Accessable via a back entrance.
- Parking options include on-street paid parking and rear car park with app payment; some reviewers noted easy parking, others mentioned it was a bit of a hassle near the station.
- The venue is described as clean, well-maintained, and upmarket, with a reception area and waiting room featuring couches.
- Entry sometimes requires ringing a doorbell at the back entrance.
Facilities and amenities
- Rooms are spacious, with sturdy massage tables, some with mirrors, and generally well-appointed.
- Lighting levels vary; some rooms are dimly lit with adjustable lighting, others noted as bright or needing adjustment.
- Some rooms have large mirrors.
- Showers are available for client use but are external to the rooms. One reviewer noted the provision of a dressing gown for walking to the shower.
- Towels and massage oils are reported as good quality, with hot towels used for cleanup after sessions.
Providers
- Provider ethnicities include Caucasian (including Australian, British, European), Middle Eastern, Latina, Asian (Thai, Taiwanese, Vietnamese), African, and mixed race.
- Ages range from early 20s to mid-40s.
- Personal hygiene is generally reported as good.
Services and experience
- Standard services include a full body massage followed by nude body slides, hand relief and mutual touching.
- Extras commonly offered are nude hand jobs, body slides and sometimes oral. Full Service is infrequently reported. Some staff are more flexible than others.
- Massage quality ranges from average to very good, with some providers skilled in firm or sensual massage techniques.
- Providers’ engagement varies from enthusiastic and chatty to more mechanical or reserved.
- Couples sessions are available in a dedicated room, with simultaneous massages by two providers reported.
Pricing and extras
- Massage prices range from approximately $65 for 30 minutes, $80 for 45 minutes and $100 for 60 minutes.
- Extras typically cost between HJ $50 and $200 body slide variations, higher for premium extras or fetish services where available.
- Charges for extras are generally consistent and communicated upfront with your massage therapist..
- Payment is usually made in cash or card, with some providers collecting payment directly in the room.
Service flow and timing
- Wait times are generally short; some reviewers noted brief waits.
- Bookings are usually honoured and sessions start on time.
- Session durations are typically as booked, with some reports of slight overruns.
- Interruptions during service, such as answering doors or phones, were not reported.
- Providers occasionally leave the room briefly for clean-up or to check bookings but do not interrupt sessions for other clients.
Overall customer experience
- Sound levels are generally low.
- Background music is played in some rooms, with one reviewer noting a good playlist.
- English proficiency among providers is generally good.
- Venue is described as busy at times but not overcrowded; service quality remains consistent.
- Reviewers express willingness to return to the venue overall.
Quotes
- "The studio itself is very nice."
- "Her massage is very good though, really gets in there."
- "The receptionist made easy work of the booking and although it was done by text, she came across as a lovely person."
- "I was really impressed with their professionalism and the overall experience."
- "Very friendly welcome and straight to the point. No awkwardness and easy to talk too."
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