Joyful Touch at 4 The Highway, Mount Waverley is a massage shop with a stronger focus on the extras than the bodywork. See what punters are saying — Read reviews on The Naked Truth
Communication and customer interaction
- Staff generally communicate effectively, with some reviewers noting proficiency in English among providers.
- Commonly reported that customers are encouraged to book appointments, with some instances of waiting for providers to become available.
- Unsolicited follow-up communication from the venue has been mentioned, primarily for promoting new providers.
Venue location, accessibility, atmosphere and cleanliness
- Located in a shopping strip with easy access by car and public transport; plenty of parking is available nearby.
- Described as clean and well-maintained, with some rooms noted to have a pleasant atmosphere.
- Signage indicates that evening entry requires ringing a doorbell.
- Some reviews mention small room sizes and limited ventilation.
Facilities and amenities
- The shop contains private rooms.
- Overall cleanliness and hygiene of the venue received positive remarks, with some reviewers noting good practices in cleaning up after sessions.
Providers
- Common provider ethnicity includes Chinese and Vietnamese, with ages reported as being mid-20s to late 30s.
- General consistency in personal hygiene across providers was noted.
Services and experience
- Standard service includes massage, extras can include hand relief, bodyslides, oral and full service, depending on the provider.
- Overall service quality appears inconsistent; some reviewers report excellent experiences while others describe sessions as mechanical.
- Engagement levels by providers vary, with some being described as enthusiastic while others were noted for a more clinical approach..
Pricing and extras
- Massage prices range from $50 for 30 minutes to $80 for 60 minutes.
- Extras typically range from NHJ $100, CBJ $150 and FS $200, negotiation possible.
- Payment methods generally include cash, with some reviews mentioning the absence of credit card facilities.
Service flow and timing
- Wait times for both walk-ins and bookings can vary, with some reviewers experiencing delays.
- Sessions reportedly run for the full time booked, although some reviewers noted interruptions during services.
Overall customer experience
- Noise levels can vary; some reviewers reported background noise from other rooms affecting the experience.
- Background music is mentioned in some reviews.
- Some reviewers expressing the intent to return.
Quotes
- "The shop is in a shopping strip in Mt Waverley not far from station so parking is easy and shop enterance is from side steet not main Middleborough Road which is good."
- "It looks more like a residential unit than a massage place. As you are inside the building there was no issue with others seeing you whilst you wait for the door to be opened."
- "Imagine you went to a hot asian physio becasue you had a sore shoulder. Which I happened to have this morning - and mentioned it to her. Then i got a 11/10 top quality physio style massage - and I mean it worked wonders."
- "Massage was pretty decent with good force but no teasing at all."
- "Plenty of 2 hour parking in front of the shop, and in the side streets."
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